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Product FAQ · SKU EW202

Synology 2-years extended warranty pack for RS818 Synology Warranty/Support - Extended Warranty - 2 Year - Warranty - Technical

SKU / Model: EW202. Confirm critical technical and commercial details against the final quotation/manufacturer documentation.

Which Synology models are compatible with the EW202 extended warranty?+
Product SKU: EW202
The EW202 extended warranty applies to select rackmount NAS models from Synology. For a complete list of compatible models, please refer to Synology's official documentation.
What is the form factor of the EW202 warranty pack?+
Product SKU: EW202
The EW202 warranty pack does not have a physical form factor as it is a warranty license. It can be delivered physically or via a PDF license code.
How do I activate the EW202 extended warranty?+
Product SKU: EW202
The EW202 warranty must be registered within 30 days of the NAS purchase to activate coverage.
What type of support is included with the EW202 warranty?+
Product SKU: EW202
The EW202 warranty provides the same service scope as Synology’s standard limited warranty, which includes coverage for hardware defects and failures.
What is the condition of the EW202 warranty pack?+
Product SKU: EW202
The EW202 warranty pack is a new warranty license that must be purchased with a new NAS.