Product FAQ · SKU 17975-M1-24
Veritas Essential Support 24-Month Renewal for NetBackup Appliance 5240 27TB 4 1GbE (17975-M1-24)
SKU / Model: 17975-M1-24. Confirm critical technical and commercial details against the final quotation/manufacturer documentation.
What services are typically included in this renewal?+
Product SKU: 17975-M1-24
Renewed Veritas Enterprise Subscription Services generally include access to software updates/patches, technical support, and product documentation. For the precise scope, please consult the Veritas Enterprise Lease Services document or contact Veritas.
What is the duration of the coverage?+
Product SKU: 17975-M1-24
The term is 24 months from the renewal start date. This is stated in the product title as '24MO'.
What does '27TB' refer to in the SKU?+
Product SKU: 17975-M1-24
The 27TB likely represents the usable capacity of the appliance configuration associated with this renewal. It is important to match your appliance model and capacity to this SKU.
What does '4 1G' mean?+
Product SKU: 17975-M1-24
This indicates the appliance configuration includes 4 x 1 Gigabit Ethernet ports. This may be a network interface detail relevant to your appliance model.
Can I purchase this renewal if my existing support has already lapsed?+
Product SKU: 17975-M1-24
The title specifies a renewal (RNW), so it is intended for confirmed cases. However, if support has already expired, Veritas may require a reinstatement process. Confirm with your reseller or Veritas.