Product information
๐๏ธ Product Name
Cisco Smart Net Total Care (SNTC) 24x7x4OS โ UCS C220 M5 SFF 10 HD W/O โ CON-OSPC220M5SX
๐ฆ Service Overview
Cisco Smart Net Total Care (SNTC) provides proactive support and rapid hardware replacement for critical infrastructure. This SKU covers the UCS C220 M5 SFF 10-drive chassis (barebones configuration without CPU, memory, or HDD) with 24x7x4-hour onsite response. Ideal for enterprise and data center deployments requiring minimal downtime and full Cisco TAC access.
๐ Top Highlights
๐ 24x7x4 Onsite Support โ Hardware replacement within 4 hours, any time
๐ง Hardware Coverage โ UCS C220 M5 SFF 10-bay chassis (no CPU, RAM, HDD)
๐ Cisco TAC Access โ Direct support from Cisco engineers
๐ฆ Software Updates โ Access to patches and firmware
๐ Smart Net Portal โ Asset visibility and lifecycle management
๐ Technical Details
| Specification | Details |
|---|---|
| Service SKU | CON-OSPC220M5SX |
| Service Type | Smart Net Total Care (SNTC) |
| Coverage Level | 24x7x4 Onsite |
| Hardware Model | Cisco UCS C220 M5 SFF (10 HD W/O) |
| Form Factor | 1U Rackmount |
| Drive Bays | 10ร SFF (Small Form Factor) |
| Included Components | Chassis only (no CPU, RAM, HDD) |
| Response Time | 4 hours onsite |
| Support Access | Cisco TAC, Smart Net Portal |
| Software Updates | Included |
| Serial Number Requirement | Valid, unflagged SN required |
๐ก Why You Should Buy It
โ
Minimize downtime with rapid onsite replacement
โ
Full Cisco TAC access for expert troubleshooting
โ
Covers mission-critical UCS chassis
โ
Ideal for enterprise and data center deployments
๐ฏ Recommended Use Cases
โค Data center infrastructure
โค Enterprise server clusters
โค Mission-critical applications
โค UCS barebone deployments with custom CPU/RAM
๐ค Customer Assurance
๐ก๏ธ Warranty / Guarantee: Covered under Cisco Smart Net terms
๐ Returns Policy: Non-returnable once activated
๐ Activation Info: Requires valid serial number and Cisco registration
๐ Customer Support: Cisco TAC and authorized partners available 24/7
๐ Call to Action
Secure your UCS C220 M5 with Ciscoโs fastest support โ 24x7x4 Smart Net Total Care.
Thanks for choosing โ YOUR TRUSTED IT PARTNER.
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